Privacy and
security
Our Security
We assure you, no matter
how it is sent, that we will hold your manuscript in strictest confidence and
will release it all, or in part, to no one else.
One proviso - there is a place on our service request form to indicate that you want a copy of
the analyzed paper to be sent by email to a third party, such as a professor,
reviewer, or
colleague. If you include that
email, we will send a copy to them as well as to you.
Our computers are protected
from intrusions via the Internet by a firewall.
We neither the competence to
understand your highly specialized paper, nor any interest in doing so. Our
interest and expertise are strictly in computer software and in APA citations
and references. We do not read the papers.
In the very rare case in which we would like to use a sample from your paper for
illustrating a point in our documentation, we would make a request and obtain
your explicit permission before doing so.
Finally, we do not sell or
release our client lists, or any of the minimal information we have about you, to anyone.
E-mailing Your Manuscript
A pertinent question is
whether your email to us with your document attached is encrypted between your
mail system and our email server, something over which we have no control. Email
systems are rapidly adding this security feature, and most will have it in the
near future, if not already.
That being said, it
would take someone with a high degree of technical skill and access to intercept
and read even unencrypted e-mail. It is highly unlikely that anyone with such
skills and access will or would want to do that with your manuscript. However,
if you feel that your work deserves guaranteed security, you can use the "old
fashion" method - put it onto a floppy disk (preferred) or standard format CD,
and mail it via US (or another country's) Postal Service. There is a place on
our request form to choose this mode of transmission.
Our E-mail Reply to You
Some people worry whether the email attachment that we send to you and that
holds you analyzed document can have a virus.
- All emails and attachments from us are scanned for viruses as they leave
our system on the way to you. Your email service probably also scans them for
viruses on arrival.
- Our attachment - your analyzed document - is a web page and, as such, just opens in your web browser.
It is as safe as any other web page. You need have no worry in opening it.